Privacy Policy

LearnPro (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shop.learnpro.in (“Website”). By using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Our website address is: https://shop.learnpro.in. LearnPro is an online learning platform designed to help aspirants prepare for UPSC and State PCS examinations.

2. Information We Collect

We collect personal and non-personal information from users in various ways, including but not limited to:

  • Personal Information: Name, email address, phone number, payment details, and other details provided when creating an account or making a purchase.
  • Comments: When visitors leave comments on our site, we collect data shown in the comments form, the visitor’s IP address, and browser user agent string for spam detection.
  • Media: If you upload images to our website, avoid including location data (EXIF GPS) as visitors may extract this information.
  • Cookies: We use cookies to enhance user experience and store login information, preferences, and tracking data for analytical purposes.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our services.
  • To personalize user experience and enhance customer support.
  • To process payments and manage user accounts.
  • To send updates, promotional content, and administrative messages.
  • To detect and prevent fraudulent activities and security threats.

4. Cookies and Tracking Technologies

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
  • A temporary cookie is set when you visit our login page to check if your browser accepts cookies. This cookie is discarded upon closing the browser.
  • Login cookies remain active for two days unless “Remember Me” is selected, in which case they persist for two weeks.
  • If you edit or publish an article, an additional cookie will be saved in your browser, expiring after one day.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Such content behaves as if you visited the other website, which may collect your data, use cookies, and track interactions.

6. Who We Share Your Data With

  • If you request a password reset, your IP address will be included in the reset email.
  • We do not sell or rent personal data. However, we may share data with trusted third parties such as payment processors and security partners.

7. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely for moderation purposes.
  • Registered users can see, edit, or delete their personal information (except usernames). Administrators can also manage this data.

8. Your Rights Over Your Data

  • You may request an exported file of personal data we hold about you.
  • You may request that we erase any personal data, except data required for administrative, legal, or security purposes.

9. Where Your Data Is Sent

  • Visitor comments may be checked through an automated spam detection service.

10. Security Measures

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For any questions regarding this Privacy Policy, contact us at:

📩 Email: help@learnpro.in
📞 Phone: 9102557680

By using LearnPro, you consent to this Privacy Policy.